Terms & Conditions 

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Effective Date: 30/01/2025

Welcome to RUPI Naturals, a brand by The Aadarsh Rupi Multipurpose Cooperative Society Limited, based in Kullu, Himachal Pradesh, India.
By accessing or purchasing from our website, you agree to the following Terms and Conditions (“Terms”). Please read them carefully before using our services.

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1. Use of the Website

By using our website, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract.
You agree not to use this website for any unlawful, misleading, or harmful activity.

2. Products and Services

RUPI Naturals offers natural food and beverage products such as fruit vinegars and other handcrafted Himalayan goods.
All descriptions, images, and prices are subject to change without prior notice.

We reserve the right to discontinue or modify any product at any time.

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3. Orders and Payments

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• Orders are accepted through our website or authorised sales channels.

• Payments are securely processed via Razorpay or other verified payment gateways.

• We reserve the right to refuse or cancel an order if fraudulent or unauthorised activity is suspected.

4. Shipping and Delivery

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• We offer Pan-India shipping via trusted courier partners.

• A flat shipping charge of ₹150 applies to orders below ₹500, while shipping is free for orders above ₹500.

• Orders are dispatched within 2–5 business days, and delivery may take 5–10 days, depending on your location.

Please refer to our Shipping Policy for more details.

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5. Returns, Refunds, and Cancellations

Due to the consumable and perishable nature of our products, returns are not accepted once delivered.
Refunds are only applicable for damaged, defective, or undelivered orders reported within 48 hours of receipt with proof of damage.
For detailed information, please review our Refund Policy.

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6. Intellectual Property

All content on this website — including text, images, logos, and packaging designs — is the intellectual property of RUPI Naturals and The Aadarsh Rupi Multipurpose Cooperative Society Limited.
Unauthorised use, copying, or distribution of any content is strictly prohibited.

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7. Limitation of Liability

RUPI Naturals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All users are responsible for ensuring product suitability before use.

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8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, store, and protect your personal information.

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9. Governing Law

These Terms are governed by the laws of India and subject to the jurisdiction of the Courts of Kullu, Himachal Pradesh.

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10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📍 The Aadarsh Rupi Multipurpose Cooperative Society Limited
Kullu, Himachal Pradesh, India
📞 +91 93179 01854
📧 info4rupi@gmail.com

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🌿 Our Commitment

By purchasing from RUPI Naturals, you support a cooperative initiative dedicated to promoting pure, chemical-free, Himalayan products crafted with honesty and care.